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Archive for January, 2011

Policyholder praises Safeco Roadside Assistance

We’ve all been there: stranded on the side of the road, waiting for a tow truck to get us on our way again. It’s not a fun experience. But the speed and quality of the service we receive goes a long way toward how we look back on those moments, and how we feel about that service provider.
Based on this voicemail, Anita Hamilton in California is very happy she recently added Safeco’s Roadside Assistance to her Auto policy.
A six-year Safeco policyholder, Hamilton was more than impressed, according to her agent.
“She said that Safeco really put [her previous carrier] to shame,” Stewart said. “In all of her years with them, she says they were not even close to the service that Safeco provided.”
Roadside Assistance: High-value, low-cost
These days, everyone is looking for ways to save money. But your clients want to know they are protected in case of emergency, too. Safeco’s Roadside Assistance is a high-value, low-cost endorsement for your Auto policyholders.
This program provides a toll-free line for our customers to call and request assistance for issues such as vehicle breakdown, running out of gas, flat tires, locking keys in the car, etc. The toll-free line is available 24 hours a day, 365 days a year.
As a “sign and drive” program, all the customer has to do is call the toll-free number for a service provider, sign their name and get on with their day. There is no hassle in having to find a service provider to assist them.
For more information and quotes on auto or home insurance in Colorado, contact us at 303-423-1498.

You can also visit us aw www.coautorates.com.

Winter Driving Tips

If you plan to drive on snowy, icy roads, follow these tips to stay in control behind the wheel:
Clear ice and snow from your car.
Turn on your defroster; then, brush or scrape as many surfaces as you can, including your windshield, windows, mirrors, headlights and taillights, as well as the top of your car, the trunk and hood. This prevents snow and ice from blocking your view.
Increase your following distance.
Give the car in front of you six seconds of lead time — versus the three seconds recommended in good driving conditions — to help prevent accidents.
Avoid sudden starts, stops and turns.
Your car may take longer to react when the road surface is slippery. Pump your brakes to slow down or stop, or if you have anti-lock brakes, keep steady pressure on your brake pedal.
Take your time.
Drive slower than posted speed limits, which are set for ideal road conditions, so you can stay in control and change lanes quickly if another car spins out.
Remember to bring your mobile phone.
Then, if you do get stuck in the snow or have an accident, you can call for emergency assistance immediately.

How to winterize your car


Fill your windshield washing fluid reservoir, so you can clear salt and slush sprayed by passing cars.
Keep your gas tank full, so you’ll be prepared if you get stuck in traffic. This also helps prevent gas line freeze and supports your fuel injection systems.
Check your tire treads and consider buying all-season or winter tires. Check the spare tire and its pressure, too.
Keep up-to-date on your car maintenance. Change your oil and consider using synthetic oil; petroleum-based oils can thicken in cold weather. Also, check your battery and your windshield wiper blades, and top off all fluids, especially the antifreeze.


Be prepared for emergencies.
As part of your emergency kit, keep these items in your trunk:

  • An ice scraper and a snow brush
  • Jumper cables
  • Heavy work gloves
  • A bag of sand, cat litter or a small carpet that could provide traction if you’re stuck in the snow
  • A small shovel

For more information and quotes on auto or home insurance in Colorado, contact us at 303-423-1498. You can also visit us aw www.coautorates.com.

Car Insurance 101

Presenting “Car Insurance 101,” your (quiz-free) refresher course on what it all means and how it all works.
First up — the two main coverages that protect your car:
Collision: With Collision coverage, we pay to repair damage to your car when you hit, or are hit by, another vehicle or object, regardless of who is at fault. When you buy Collision, you choose a deductible, typically $250 or $500. This is the portion you pay if you have an accident.

We then pay for the remaining costs to bring your vehicle back to pre-accident condition.
Comprehensive: With Comprehensive coverage, we pay to repair damage to your car that’s caused by something other than a collision, such as fire, theft, vandalism, hail, or flood. We also pay for damage caused by hitting an animal, and we pay for a rental vehicle if your car is stolen. Like Collision, when you buy Comprehensive, you choose a deductible.
Next time: Liability coverage and what it pays for when an accident’s (gulp) your fault.
For more information and quotes on auto or home insurance in Colorado, contact us at 303-423-1498. You can also visit us aw www.coautorates.com.